Terms and Conditions
Welcome to our online platform. By accessing or using our site and related services provided by shield Guard IT, you agree to be bound by the following Terms and Conditions. Please read them carefully before using this service.
1. Services
shield Guard IT offers IT and cybersecurity services including antivirus software installation and configuration, malware removal, proactive threat monitoring, firewall setup and management, security vulnerability assessments, remote technical support, data backup and recovery solutions, and network security hardening.
We reserve the right to modify or discontinue any service at any time without prior notice.
2. User Responsibilities
- You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.
- You will provide accurate and complete information when requested and keep such information up to date.
- It is your responsibility to maintain the confidentiality of your account and any credentials provided to access our services.
- You agree not to attempt to gain unauthorized access to any part of our platform or services.
3. Data and Privacy
We take data protection seriously and handle your information in accordance with applicable laws. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
4. Limitation of Liability
To the fullest extent permitted by law, shield Guard IT shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or services. This includes damages resulting from computer viruses, data loss, interruption of service, or unauthorized access.
5. Service Availability
While we strive to ensure continuous availability of our services, we do not guarantee that the service will be uninterrupted or error-free. Scheduled maintenance or unforeseen issues may cause temporary disruptions.
6. Intellectual Property
All content, materials, logos, and trademarks displayed on our platform are the property of shield Guard IT or its licensors. You may not use, reproduce, or distribute any of these without express written permission.
7. Payment and Fees
Where applicable, payment for services must be made in accordance with the terms agreed upon during contract or order placement. Failure to make timely payments may result in suspension or termination of service.
8. Termination
We reserve the right to suspend or terminate your access to our services without prior notice if you violate these Terms and Conditions or engage in conduct that we reasonably believe harms shield Guard IT or its clients.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in San Francisco, California.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please reach out to us at:
shield Guard IT789 Market Street, Suite 500
San Francisco, California, 94103
USA
Phone: +1-415-555-1212